Using Troubleshooters to Solve Problems

Not all the problems you might encounter relate to calamitous events such as those that cause Windows Error Reporting to spring into action . To address a wide variety of other types of problems, big and small, Windows 7 includes a library of troubleshooting wizards . You can see a list of them by opening Action Center and clicking Troubleshooting, as shown in Figure 23-5 .

Figure 23-5 Each of the troubleshooters launches an interactive wizard that can identify and resolve common problems.

The troubleshooter system is designed to be extensible so that software developers, corporate help desks, and others can create additional troubleshooters . And, if you select the box at the bottom of the Troubleshooting window, Windows uses updated versions of the in-box troubleshooters when available . Other troubleshooters might be available online; click View All to see a complete list.

A troubleshooter might lead you through several steps and ask you to check various things before culminating in a troubleshooting report similar to the one shown in Figure 23-6 .

You can explore the details of the troubleshooting report upon its completion or at any time later. In the Troubleshooting control panel (shown in Figure 23-5), click View History.

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